The Motor Insurance Claim Assessment Solution empowered Agents / Surveyors/ Analysts with an Android Tab solution ranking high in terms of usability and navigation ease. The touch enabled screen flows highly reduced the assessment time, eliminated manual errors and increased the operating efficiency of the Agents who are subject to data connectivity issues and field wear & tear. The application was operable in offline modes and ensured no data was lost during connected transmission to the core servers. The immediate & widespread adoption of the app by the large field force was an indication of the success.
Platform: Android Tablet
- Mobilize claims assessment activities
- Submit Claim assessment data via mobile
- View claims details and coverage along with Loss details, Vehicle details, Driver details etc.
- Ease to add damaged parts and estimation using the butterfly diagram.
- Capture vehicle Images and upload them to the DMS.
- Digital signature capture
- Summary view for Garage owner of the damaged parts and estimation
- Immediate data upload/download is done using the SOAP messages.
- Assessment Report in the form of PDF mailed to the Garage Owner and the Insurer